SCORM Compliant Package-BSBPMG519 Manage project stakeholder engagement Certificate III aggressive or abusive customers If

aggressive or abusive customers If you require RPL Kits with comprehensive benchmarking

Units of competency SIRRFSA001 Handle food safely in a retail environment SIRXWHS002 Contribute to workplace health and safety SIRXRSK001 Identify and respond to security risks SIRXIND002 Organise and maintain the store environment SIRRINV001 Receive and handle retail stock SIRXCEG008 Manage disrespectful

locate and protect underground services RIIHAN301E Operate elevating work platform RIIHAN307E Operate a vehicle loading crane RIIHAN308F Load and unload plant RIIMPO318F Conduct civil construction skid steer loader operations RIIRIS201E Conduct local risk control RIIRIS202E Respond to site based spills RIIWHS202E Enter and work in confined spaces RIIWHS204E Work safely at heights BSBOPS301 Deliver and monitor a service to customers BSBOPS402 Coordinate business operational plans BSBTWK301 Use inclusive work practices BSBXTW301 Work in a team If you require RPL Kits with comprehensive benchmarking

Units of competency FWPCOT3255 Apply silvicultural principles FWPCOT3257 Follow cultural heritage requirements FWPCOR2205 Follow WHS policies and procedures FWPCOT3313 Apply biodiversity protection principles FWPCOR2203 Follow environmental care procedures FWPCOT3314 Comply with soil and water protection * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FBPCEL2009 Carry out transfer operations FBPOPR2095 Clean and sanitise equipment FBPWIN2001 Perform effectively in a wine industry workplace FBPCEL2008 Carry out inert gas handling operations * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-BSBPMG519 Manage project stakeholder engagement Certificate III aggressive or abusive customers If* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.