Vocational Placement Kit-SIRXSLS003 Achieve sales results Training and Assessment Strategy aggressive or abusive customers *

aggressive or abusive customers * We can develop additional elective units that are not listed on request (Please contact us for further information)

ethics and privacy in an ICT environment ICTICT419 Work effectively in the digital media industry Elective Units ICTPRG527 Apply intermediate object-oriented language skills Group A ICTPRG301 Apply introductory programming techniques Group A ICTPRG415 Apply skills in object-oriented design Group A ICTPRG430 Apply introductory object-oriented language skills Group A BSBCRT401 Articulate

Units of competency BSBTEC202 Use digital technologies to communicate in a work environment BSBDAT201 Collect and record data SIRXCEG002 Assist with customer difficulties SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SIRXHRM002 Maintain employee relations SIRXHRM001 Recruit

Units of competency CHCPRT002 Support the rights and safety of children and young people CHCCOM002 Use communication to build relationships CHCCCS016 Respond to client needs CHCCCS014 Provide brief interventions If you require RPL Kits with comprehensive benchmarking

Vocational Placement Kit-SIRXSLS003 Achieve sales results Training and Assessment Strategy aggressive or abusive customers *A work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.