Learner Guide-RIICBS314 Conduct aggregate spreader box operations Graduate Diploma Core units FNSASIC314 Provide Tier

Core units FNSASIC314 Provide Tier 2 general advice in general insurance FNSASIC315 Provide Tier 2 personal advice in general insurance FNSIBK412 Implement new and renewed insurance program for insurance broking clients FNSIBK413 Place client insurances with insurer and confirm insurance cover with clients FNSIBK414 Provide a claims service to insurance broking clients FNSIBK415 Meet compliance requirements relating to insurance broking FNSIBK416 Deliver insurance broking services FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBCMM411 Make a presentation BSBOPS305 Process customer complaints BSBOPS404 Implement customer service strategies BSBOPS505 Manage organisational customer service If you require RPL Kits with comprehensive benchmarking

Core units MEM09002 Interpret technical drawing MEM11011 Undertake manual handling MEM12023 Perform engineering measurements MEM12024 Perform computations MEM13015 Work safely and effectively in manufacturing and engineering MEM14006 Plan work activities MEM16006 Organise and communicate information MEM16008 Interact with computing technology MEM17003 Assist in the provision of on-the-job training MEM18001 Use hand tools MEM18002 Use power tools/hand held operations MSMENV272 Participate in environmentally sustainable work practices Elective units MEM04019 Perform refractory installation and repair MEM04024 Produce moulds and cores by hand MEM04025 Produce moulds and cores by hand (advanced) MEM04001 Operate melting furnaces MEM04004 Prepare and mix sand for metal moulding MEM04006 Operate sand moulding and core making machines MEM04007 Pour molten metal MEM04002 Perform gravity die casting MEM04003 Operate pressure die casting machine MEM09011 Apply basic engineering design concepts MEM11009 Handle/move bulk fluids/gases MEM11010 Operate mobile load shifting equipment MEM12001 Use comparison and basic measuring devices MEM13001 Perform emergency first aid If you require RPL Kits with comprehensive benchmarking

Units of competency MSMWHS205 Control minor incidents MSMWHS212 Undertake first response to fire incidents MSMWHS217 Gas test atmospheres PMAOMIR301 Undertake initial rescue PMAWHS213 Undertake fire control and emergency rescue MSMWHS216 Operate breathing apparatus MSMPER205 Enter confined space PMAOMIR302 Respond to a helideck incident HLTAID011 Provide First Aid MSMPER200 Work in accordance with an issued permit MSMWHS210 Undertake first response to non-fire incidents If you require RPL Kits with comprehensive benchmarking

Units of competency CHCCCS020 Respond effectively to behaviours of concern CHCCCS009 Facilitate responsible behaviour CHCAGE005 Provide support to people living with dementia CHCCCS008 Develop strategies to address unmet needs If you require RPL Kits with comprehensive benchmarking

Units of competency SITXCCS006 Provide service to customers SITXCOM002 Show social and cultural sensitivity If you require RPL Kits with comprehensive benchmarking

Learner Guide-RIICBS314 Conduct aggregate spreader box operations Graduate Diploma Core units FNSASIC314 Provide TierOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce