Unit Knowledge Guide-TLII5018 Manage customer service Learner Guide present and debate ideas BSBCRT413

present and debate ideas BSBCRT413 Collaborate in creative processes BSBESB401 Research and develop business plans BSBHRM413 Support the learning and development of teams and individuals BSBINS401 Analyse and present research information BSBINS410 Implement records systems for small business BSBLDR413 Lead effective workplace relationships BSBMKG431 Assess marketing opportunities If you require RPL Kits with comprehensive benchmarking

Learners who receive targeted LLND support demonstrate improved confidence

Units of competency CPCCBS6118 Assess and advise on performance solutions for Class 1 and 10 buildings to three storeys CPCCBS6103 Identify and apply legal and ethical requirements to building surveying functions CPCCBS6108 Process building applications for Class 1 and 10 buildings to three storeys CPCCBS6101 Research and evaluate construction methods and materials for Class 1 and 10 buildings to three store CPCCBS6112 Conduct and report on initial construction inspections of Class 1 and 10 buildings to three storeys CPCCBS6104 Assess and advise on compliance of design documentation for Class 1 and 10 buildings to three storey CPCCBS6107 Prepare planning and development applications for buildings to three storeys CPCCBS6110 Conduct and report on building surveying audits of Class 1 and 10 buildings to three storeys CPCCBS6114 Conduct and report on advanced and final inspections of Class 1 and 10 buildings to three storeys * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FWPCOR2205 Follow WHS policies and procedures FWPCOR2203 Follow environmental care procedures FWPCOT3315 Transport forestry logs using trucks If you require RPL Kits with comprehensive benchmarking

Core units FDFFS2001A Implement the food safety program and procedures FDFFS3001A Monitor the implementation of quality and food safety programs FDFOHS3001A Contribute to OHS processes FDFOP2063A Apply quality systems and procedures FDFPPL3004A Lead work teams and groups FDFSUG308A Analyse and convey workplace information FSKNUM31 Apply a wide range of mathematical calculations for work MSL973001 Perform basic tests Elective units FDFOP3002A Set up a production or packaging line for operation FDFOP3003A Operate interrelated processes in a production system FBPGRA3003 Lead flour milling shift operations FBPGRA3004 Control mill processes and performance FBPGRA3009 Implement a rice flour break process FBPGRA3005 Conduct rice harvest receivals FBPGRA3014 Implement a rice seed preparation and storage system If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-TLII5018 Manage customer service Learner Guide present and debate ideas BSBCRT413Our unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner