Unit Knowledge Guide-CPCCWHS1001 Prepare to work safely in the construction industry BSB Units of competency SIRXCEG002 Assist

Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

For students wishing to continue on to further academic study

diagnose and rectify faults ICTTEN208 Use electrical skills when working with telecommunications networks ICTTEN312 Install telecommunications network equipment ICTRFN301 Install a radio communications antenna and feedline ICTTEN414 Repair telecommunication system faults * We can develop additional elective units that are not listed on request (Please contact us for further information)

present and debate ideas BSBCUS402 Address customer needs BSBDES302 Explore and apply the creative design process to 2D forms BSBDES303 Explore and apply the creative design process to 3D forms BSBDES305 Source and apply information on the history and theory of design If you require RPL Kits with comprehensive benchmarking

All CAQA LLND Kits undergo industry validation

Unit Knowledge Guide-CPCCWHS1001 Prepare to work safely in the construction industry BSB Units of competency SIRXCEG002 AssistOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner